Title: A Preferential Analysis of Existing Password Managers from End-Users' View Point

Issue Number: Vol. 5, No. 4
Year of Publication: Dec - 2016
Page Numbers: 187-196
Authors: S. Agholor, A. S. Sodiya, A. T. Akinwale, O. J. Adeniran and D. O. Aborisade
Journal Name: International Journal of Cyber-Security and Digital Forensics (IJCSDF)
- Hong Kong
DOI:  http://dx.doi.org/10.17781/P002216


Existing Password Managers which are generally classified into Desktop, Online and Mobile are used for enhancing security and handling memorability of passwords by different categories of users. However, several works toward improving on the three types of Password Managers did not take into consideration the end-users’ preference or choice of usage. In this work, an empirical study was conducted to determine which of the three types of Password Managers do end-users’ prefer most using the following three attributes-most preferred, most convenient and most trusted. The questionnaire was first pre-tested and its reliability computed. With a reliability correlation coefficient of 0.91, the questionnaire was then administered to capture the end-users’ preference and interest among the three types of Password Managers from the four thousand eight hundred and fifty (4850) participants. The results showed that 67.67% of the total participants preferred to use the Mobile Password Manager. This is followed by Online Password Manager with 16.33%, while Desktop Password Manager with 16.00% is the least preferred choice of Password Manager. From the results, the paper recommends that researchers should re-direct their efforts toward improving the Mobile Password Manager.